How do airport managers balance their roles effectively?

Airport managers effectively balance their roles by understanding the mix of public entity and business. This approach acknowledges that airports operate in a dual capacity: as essential infrastructure serving the public and as businesses that must generate revenue to sustain operations and support development.

Successful airport management involves navigating the complexities of public service, which includes safety, security, and regulatory compliance, while also embracing effective business practices that promote financial viability and economic growth. This balance allows airport managers to address the needs of multiple stakeholders, including passengers, airlines, government entities, and the communities in which they operate.

By recognizing this dual role, airport managers can cultivate partnerships, innovate services and facilities, and strategically plan for future challenges, ensuring that both the commercial needs and public service obligations of the airport are met.