In the event of a major catastrophe at the airport while airlines are still preparing, what should be prioritized?

Prioritizing the care of family members of victims is crucial in the aftermath of a major catastrophe at the airport. In such a tragic situation, the emotional and psychological needs of the victims' families must be addressed as quickly as possible. These individuals are likely experiencing intense grief and confusion, making it essential to offer them support, information, and comfort. This prioritization reflects compassion and empathy from airport management and personnel, highlighting the human element in crisis management.

In addition, focusing on the families can help establish trust and credibility with the public and the media as the situation evolves. By providing timely support to those directly affected, the airport acknowledges the significant impact of the event on the community, which is vital for effective crisis communication and management.

While other actions such as assessing damage to the airport, preparing a public statement, and addressing media inquiries are also important, they should follow the immediate need to support victims' families. Prioritizing this humanitarian response ensures that the overall approach to crisis management remains grounded in a commitment to the well-being of individuals affected by the tragedy.