Who usually carries out family notifications in the event of a disaster?

Study for the AAAE Certified Member Test. Use flashcards and multiple choice questions, complete with hints and explanations. Get ready for your exam success!

In the context of disaster response and family notifications, the coroner, police, and fire department typically have established protocols and training to handle the sensitive and critical task of informing families about the loss or injury of a loved one. These agencies are equipped to manage these notifications with the necessary care, professionalism, and expertise that such delicate situations demand.

The coroner is responsible for determining the cause of death and has legal obligations to inform the next of kin. The police also play a key role in providing support and ensuring that notifications are made respectfully and confidentially. Fire department personnel may be involved in cases where their response was required during the incident. Overall, these organizations have the training and authority to manage the logistics and emotional aspects of family notifications, ensuring a compassionate approach during a traumatic time.

In contrast, other entities such as the airport's PR team, airlines' customer service teams, and crisis management officials at the airport may play important roles in communication and support during a disaster situation, but they are not primarily responsible for direct family notifications about casualties. Their functions tend to focus more on public relations, logistical support, and overall incident management rather than the sensitive task of informing families of tragic news.

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